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After Classes Begin

Day 1

Disability Support Services

This page gives faculty resources for after classes begin.

The college complies with section 504 of the Rehabilitation Act of 1973 and makes every effort to ensure that disabled persons admitted to the college as students or employed by the college are afforded all of the rights and privileges provided to them by state and federal law.

Contact Disability Support Services (417.447.8189) for information concerning compliance in providing reasonable accommodations and other assistance to students with documented disabilities.

DSS offers support services to students who have documented disabilities of a permanent or temporary nature. In order to qualify for support services, students must:

  • Identify themselves to the Disability Support Services office and request services
  • Provide current documentation (typically no more than 3 years old) that has been submitted by a qualified professional

In order to insure compliance, faculty have the following responsibilities:

  • Make an announcement at the beginning of each class regarding the willingness to discuss accommodations with the students
  • Include a statement in all course syllabi regarding willingness to accommodate students with disabilities
  • Meet with students who provide an Accommodation Notice promptly and privately to discuss accommodations required.
  • Maintain the same academic and behavior standards for all students, regardless of disability
  • Insure that the proposed accommodations do not substantially alter curriculum standards
  • Uphold the confidentiality of student’s disability related issues
  • Contact the Disability Support Services office with questions or concerns about providing access for students with disabilities

Examples of Disabilities Served Through DSS

The majority of students served through DSS are those with specific learning disabilities. In addition, students who have had traumatic brain injuries, deafness, orthopedic or mobility impairments, visual impairments, psychological disabilities and other health impairments receive services.

Accommodations Provided

Every student who registers for services with DSS and is deemed eligible has an Accommodation Plan tailored to their specific needs, specific courses, challenges and degree plan. Examples of typical accommodations include:

  • Out of class testing
  • Extended time on exams and practical examinations
  • Quiet space to test in
  • Use of a reader or scribe on exams
  • Volunteer student note-taker
  • Sign language interpreter
  • Preferred seating
  • Print materials translated to Braille or in large print format
  • Raised table
  • Technology needed for access (screen reading programs, screen magnifiers, voice to text software, talking calculators, etc.)

The Balancing Act

It is the job of DSS staff to balance the request of the student, filtered by documented needs, compared to maintaining the academic integrity of the course or degree.

How Do You Know?

How Do You Know?

A student who is eligible for services through DSS will provide you with an Accommodation Memo. This memo should be delivered to you, in person during the first week of classes. This memo will identify how the student’s disability may manifest in the classroom, as well as recommended accommodation strategies. Members of the DSS staff are available to answer questions as they arise.

What Does DSS Need From You?

What Does DSS Need From You?

Since the most widely utilized accommodation is out-of-class testing, it is important you work closely with DSS staff in coordinating scheduled exams.

Please supply the exam promptly. Exams may be submitted:

  • In person at ICE 123A in Testing Services
  • Utilizing the mailbox just outside of Testing Services
  • By fax at 417.447.8194
  • By email – send a copy of the exam to Do not rely on campus mail for exam delivery
  • Indicate any special testing instructions on the Exam Request Form (use of calculator, formula sheet, etc.)
  • Indicate how you would prefer to have the exam returned to you.
  • Please include any material, instructions or assignments the student may miss by taking the exam in DSS


Students and faculty are encouraged to use the print, media and online resources of the library. The library is responsible for ensuring students have the academic resources they need to succeed. Students can search the OTC/SWAN library catalog, the MOBIUS catalog and many databases. Students can request interlibrary loans, one-on-one assistance, book renewals and more all online. A current OTC ID is required for access to the system.

The library staff is happy to provide classes or individuals with orientations to the collections and services, either in person or via online training software. Online access to resources is emphasized.

For information about services, or to schedule class orientations, please contact the LRC at 417.447.8185 or by visiting the library website.


Food & Beverages in the Classroom

Please refer to the Board of Trustees policy, Food and Beverages, for complete information.

Food & Beverages in the Classroom

Crisis Plan

A crisis plan should be posted in each room. The plan includes procedures to be followed in case of earthquake, fire or explosions, serious illness or injury, suicide, telephone threats and tornadoes. The plan also includes the location of first aid kits and spill kits. For further information about the crisis plan, contact Safety and Security at 417.447.6985.

Crisis Plan

Safety & Security

If you feel threatened in class or have any medical emergencies, immediately notify OTC Safety and Security by calling the main switchboard at 417.447.7500 or by calling the Safety and Security Office at 417.447.6911. The offices of Academic Affairs, Administrative Services and Student Services will be notified as soon as possible for communication throughout the campus when appropriate. As soon as practicable after criminal action, accident, injury or other emergency situation, employees and students shall file a written report for each incident with the Office of Safety and Security and, in the event of illness or injury an “Internal Report of Injury” with the Office of the Vice Chancellor for Administrative Services.

Reporting Hazardous Conditions

All personnel are responsible for reporting dangerous or hazardous conditions of buildings, grounds or equipment to the office of Administrative Services.

Reporting Hazardous Conditions


All full-time faculty are assigned students for academic advising. Faculty advisors are required to complete the Advising Resource Training Seminar (ARTS). This session is the initial advisor training and is required for all new OTC faculty and for any faculty or staff with assigned advisees. Advising responsibilities include the following:

  • Communicate the college’s curriculum, requirements, policies and procedures
  • Encourage and support students to gain the skills and knowledge necessary for success
  • Assist students in making academic decisions, including information about transferring to another college
  • Listen carefully to questions, concerns and confusions
  • Maintain confidentiality
  • Provide resources, referrals and strategies for using available resources on campus
  • Monitor students’ progress
  • Discuss the relationship between academic preparation and the work world
  • Be accessible to advise students in person, by telephone, through OTC email and/or through electronic comments made within e-Advisor during posted office hours
  • Provide registration releases, as needed
  • Review and approve education plans

For information and questions related to advising students, please contact the Coordinator of Advisor Training and Development or email

Financial Aid

The college has agreed to abide by all federal regulations as outlined in Title IV. These include safety and security, financial aid, business office, alcohol and drug rehabilitation policies, etc.

Please note: a student’s attendance (or lack of) in your class could affect the amount of financial liability for the student and the college.

You are encouraged to visit the financial aid website. They can be contacted via Online Chat or through

Student Services

For many students, the student services department is the first point of contact. They handle questions regarding registration, residency, enrollment, financial aid and more.

You are encouraged to visit the student services website. They can also be contacted via Online Chat.

Advisement/Financial Aid/Student Services


Mailboxes will be supplied near your division office. Your mailbox should be checked regularly throughout the semester.

Intercampus mail will be delivered by placing the material in an interoffice envelope and addressing the outside of the envelope.

College Postal Address

Ozarks Technical Community College
1001 E Chestnut Expressway
Springfield, MO 65802

Address for Deliveries

Ozarks Technical Community College
933 E. Central
Springfield, MO 65802-3625

Faculty Senate

The Faculty Senate serves as a liaison between the faculty and administration of the college. Although voting rights extend only to full-time faculty members, OTC still encourages adjunct faculty to participate. To better understand the mission of the senate, consider this passage from the Preamble to the Constitution of the Faculty Senate:

Our premise is that it is essential for the well-being of the college that there be cooperation and communication between faculty, administration, students and trustees. We recognize that these entities have distinct functions and interests which, though they may overlap, may not necessarily coincide. The faculty has a significant impact on the success of the students and the efficient operation of the college. As such, the faculty should have a voice by providing recommendations of the governing body of the college.

Students should contact their department chair or program director for more information. The can also request that their program director add them to the Blackboard site for Faculty Senate.

Inclement Weather Policy & Procedures

Extreme weather conditions during the winter months may require OTC to cancel or delay the start of classes. Only severe weather conditions which would affect the personal safety of faculty, staff or students will result in the delay or cancellation of classes. If OTC makes no announcement, classes will operate on a regular schedule.

OTC posts the cancellation notice on the OTC website, through the emergency text-messaging system and on Springfield-area radio and television stations. We make every attempt to announce a decision to close the college or operate on a delayed schedule by 6 a.m. Please DO NOT call the college, the radio or television stations or college officials during this time. Check with your department chair, program director or dean about notification of closing procedures within your division.

Remember: if OTC makes no announcement, classes will operate on a regular schedule. OTC expects all faculty to meet for their class/es.

Inclement Weather Policy & Procedures


A scantron machine is available in the division offices on the Springfield, at the Richwood Valley campus and the area education centers. Answer forms are available in your division office. The answer forms are fed through the scanner to mark incorrect answers on multiple choice questions. The  scanner will mark the correct number and percentage score won each answer sheet. A tally form is also available to determine the distribution of incorrect answers in the class.

OTC provides this convenience to assist instructors; however, it is also important for students to learn to write. We discourage a heavy reliance on multiple choice tests.

Wireless Internet Access

Wireless Internet access is available in the common areas of classroom buildings throughout campus. Staff, faculty and current OTC students can access wireless from personal laptops or other wireless devices. Note: Wireless Internet does not include access to OTC’s internal network.

Please refer to the instructions on Intra or visit the Student Helpdesk for more information.

Wireless Internet Access


The OTC Help Desk can help with a variety of technology-related issues, including: instructional equipment, computer and laptop problems, employee and student account issues, network access, software, etc.

If you have questions or are experiencing problems, email or call 417.447.7548. When reporting a problem, please include: office location, computer (or equipment) number, a detailed account of the problem and the content of error messages.

Student Computer Help Desk

The Student Computer Help Desk is located in the Information Commons building near the main switchboard and staffed by student workers. Students can find assistance with technology issues such as wireless Internet access, locations of computer kiosks, online registration and student account support. For hours of operation, visit



With Lync, users can keep track of their contacts’ availability; send an instant message; start or join an audio, video or web conference; or make an Internet phone call. Lync is available on all OTC computers, including OTC laptops. Lync is not an official OTC communication. Therefore, OTC does not log its sessions.

More information and tutorials are offered on Intra.


2 Weeks In

Adjunct Contracts

Adjunct contracts are not available until after the second full week of classes has been completed. OTC emails contracts to the adjunct’s OTC email address. Adjuncts must sign and return these to Human Resources within a specified time period.

If you have questions or concerns about your contract, please contact Staci Burton at Remember: Adjunct contracts are not available until after the second full week of classes has been completed.

Administrative Withdrawal

Please refer to Board of Trustees Policy, Administrative Withdrawal from a Course, for complete information.

Please refer to the Registrar’s website for procedures of Administrative withdrawal.

Please click the administrative withdrawal tutorial link for complete instructions.

OTC will charge a $10 withdrawal fee to students who undergo administrative withdrawal.

For more information, contact Dr. Gavin O’Connor at

Note: Students should be aware that administrative withdrawal for lack of attendance or nonparticipation may reduce the amount of financial aid they receive, delay their graduation, or necessitate repayment of aid already received and does not relieve their obligation to pay all tuition and fees due to the college.

Administrative Withdrawal



OTC strives for its assessments to provide ongoing evidence of student learning at all levels: course, program and institution.

Assessment of student learning begins at any level with established course objectives and learning outcomes that describe what a student should be able to do as the result of taking a given course. This goes beyond identifying what the student will study; it requires identifying what students should be able to “do” at the completion of a given course, program, or degree. The results of the assessment process allow faculty members the opportunity to determine the level of learning that took place. Once OTC determines the level of learning, faculty can meet and discuss actions that they should take to improve teaching and student learning.

More information concerning Assessment can be found at the Assessment of Student Learning website.


Course Evaluations

Student course evaluations are an additional source of information and feedback regarding teaching, learning and curriculum effectiveness. The primary purpose for the course evaluation is to improve teaching and learning. It is a tool to provide feedback to instructors and administration concerning student perceptions of the effectiveness of instructional methods and procedures used in the course. Each semester, students have the opportunity to evaluate each course they took. Most of the survey items employ a five-point scale of strongly agree, agree, neutral, disagree or strongly disagree. Some of the items require choosing outstanding, average, below average or poor as the answer. Students may also add comments regarding the most and least effective elements of the course.

OTC tabulates survey responses prepares a summary report for each course section. After the semester ends, each instructor receives his/her report and feedback from their review via a Blackboard link. The department chairs and deans monitor the reports in an effort to determine if there are issues that need to be addressed.

The college also complies with Missouri Senate Bill 389 (2007), which states, “…each public higher education institution makes pertinent information regarding course offerings and instructors on its Internet website.” Questions included on the course evaluations are used to fulfill this mandate. OTC posts results before registration begins for the next semester. As students review the semester schedule for classes, they are able to view the results.

Course Evaluations

Mid-Term Grades Submission

Each semester instructors must submit a mid-term grade through MyOTC by the required deadline for each of his/her students. Instructors should continuously keep students informed of their progress; however those students that are receiving a “D” or “F” at mid-term will be sent a warning notice from the college via email. If a student is receiving an “F” in the class, the last date of attendance will need to be recorded.

OTC encourages students to contact their instructor to see what can be done to improve their standing. Students may also want to discuss their progress with a counselor, their advisor or learning specialist.

Mid-term grade submission dates are listed on the college’s Academic Calendar and the Registrar’s Office’s webpage.

Mid-Term Grades Submission

Excellence in Education Awards

Our department requests nominations each spring for the Excellence in Education Awards. Then, OTC announces recipients the following fall. The categories include full-time instructor, adjunct instructor, administrative, professional support staff and general institutional support staff. The awards carry a monetary stipend. Individuals should direct questions to the Dean of Academic Services office at 417.447.8114.

Excellence in Education Awards

Final Week

Final Grades Submission

Each semester instructors must submit final grades through MyOTC by the required deadline for each of his/her students. Therefore, if a student is receiving an “F” in the class, the last date of attendance will need to be recorded.

Final grade submission dates are listed on the college’s Academic Calendar.

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