Level 1 Appeal Process

In order to have a previously evaluated course(s) re-evaluated, we require the student to provide supporting documentation in addition to the official transcript.

  • Students should contact the academic department that taught each course at the institution attended to obtain appropriate documentation (course description, syllabus, etc.).
  • Once collected, please forward all information to  TranscriptEval@otc.edu. OTC will then forward the documentation to the appropriate Department Head or Dean for evaluation.
  • OTC will notify the student of the results within 2-3 weeks of receiving the supporting documentation from the student.

For OTC to consider an appeal, the additional documentation should include:

  • Cover letter or email listing the desired degree program and a list of courses the student requests for evaluation
  • Copy of the course syllabus from the semester the student took the course(s)  for each course the student wishes OTC to evaluate
  • Course description from the semester the student took the course

Level 2 Appeal Process

If a student is still unsatisfied with how the course was evaluated, they may contact the Student Ombudsman in the Academic Affairs office:

  • Office: Information Commons East; Room 243B; Springfield Campus
  • Phone: (417) 447-7435
  • Email: ombud@otc.edu

 

Related Resources:

6 CSR 10-3—DEPARTMENT OF HIGHER EDUCATION AND WORKFORCE DEVELOPMENT Division 10—Commissioner of Higher Education and Workforce Development

C) Core Transfer Curriculum (CORE 42) and MOTR Courses.

1. Pursuant to section 178.788, RSMo, if a Missouri public institution of higher education or participating independent institution does not accept MOTR course credit earned by a student at another Missouri public or participating independent institution of higher education, that institution shall give written notice to the student and the sending institution that the transfer of the course credit is denied within ten (10) business days of the denial of credit. When sending notification of denial of credit, institutions must include standard information which is available on the Missouri Department of Higher Education and Workforce Development’s website. The standard information requires at a minimum: student identification information, course identification information, the reason why the course did not transfer, and the institutional internal appeal process.

2. Each public institution of higher education shall have an internal process of appeal available to transfer students for purposes of challenging institutional decisions on the acceptance of the students’ credits in transfer. The process shall include a minimum of two (2) levels of appeal but not to exceed more than three (3) levels of appeal. The process of internal appeal shall be decided upon by the institution. The institution shall publish in its catalog and place in a student accessible area on the institution’s website the statement of appeals rights and procedures internal to the institution. A copy of that formal statement shall be furnished to the committee on transfer/articulation. The institution’s internal appeals policy shall include the process for transfer appeal.

3. The two (2) institutions and the student shall attempt to resolve the transfer of the course credit dispute in accordance with these rules. A. If the transfer dispute is not resolved to the satisfaction of the student or the institution at which the credit was earned within forty-five (45) business days after the date the student received written notice of the denial, the institution that denies the transfer of the course credit shall notify the commissioner of higher education of its denial and the reasons for the denial. The student and sending institution shall also be copied on the notification sent to the commissioner of higher education.

Please view the full Missouri Code of State Regulations (CSR), Guidelines for Student Transfer and Articulation Among Missouri Higher Education Institutions.