Process of Appeal
6 CSR 10-3—DEPARTMENT OF HIGHER EDUCATION AND WORKFORCE DEVELOPMENT Division 10—Commissioner of Higher Education and Workforce Development
C) Core Transfer Curriculum (CORE 42) and MOTR Courses.
1. Pursuant to section 178.788, RSMo, if a Missouri public institution of higher education or participating independent institution does not accept MOTR course credit earned by a student at another Missouri public or participating independent institution of higher education, that institution shall give written notice to the student and the sending institution that the transfer of the course credit is denied within ten (10) business days of the denial of credit. When sending notification of denial of credit, institutions must include standard information which is available on the Missouri Department of Higher Education and Workforce Development’s website. The standard information requires at a minimum: student identification information, course identification information, the reason why the course did not transfer, and the institutional internal appeal process.
2. Each public institution of higher education shall have an internal process of appeal available to transfer students for purposes of challenging institutional decisions on the acceptance of the students’ credits in transfer. The process shall include a minimum of two (2) levels of appeal but not to exceed more than three (3) levels of appeal. The process of internal appeal shall be decided upon by the institution. The institution shall publish in its catalog and place in a student accessible area on the institution’s website the statement of appeals rights and procedures internal to the institution. A copy of that formal statement shall be furnished to the committee on transfer/articulation. The institution’s internal appeals policy shall include the process for transfer appeal.
3. The two (2) institutions and the student shall attempt to resolve the transfer of the course credit dispute in accordance with these rules. A. If the transfer dispute is not resolved to the satisfaction of the student or the institution at which the credit was earned within forty-five (45) business days after the date the student received written notice of the denial, the institution that denies the transfer of the course credit shall notify the commissioner of higher education of its denial and the reasons for the denial. The student and sending institution shall also be copied on the notification sent to the commissioner of higher education.
4. Review by the commissioner of higher education or his or her designee shall be by the following procedures:
A. Review by the commissioner of higher education is initiated by the institution that denies the transfer of the course credit after all other remedies have been exhausted without resolution of the issue at the receiving institution. This must be done by the institution that denied the transfer of credit within forty-five (45) business days after the date the student received written notice of denial. The institution shall submit any documentation for the reason of the denial of course credit with the appeal;
B. The commissioner of higher education or his or her designee shall promptly notify the chief academic officer of the relevant institution(s) of higher education of the appeal and the involved student and invite the institution(s) and student to submit documentation for the decision being appealed. Documentation shall be submitted by the relevant institution(s) and student within fifteen (15) business days of notification by the com-missioner of higher education or his or her designee;
C. The commissioner of higher education or his or her designee shall make the final determination about a dispute concerning the transfer of course credit and give writ-ten notice of the determination as to the involved student and institutions within thirty (30) business days of the documentation deadline;
D. The commissioner’s or his or her designee’s consideration of the appeal shall include, but not be limited to, the institution(s)’s compliance with the guidelines set forth in this rule and the student rights and responsibilities statement and the receiving institution’s compliance with its own transfer policies;
E. The commissioner of higher education or his or her designee shall inform the chief academic officer of the relevant institution(s) and the involved student of the com-missioner’s determination and recommend that the institution(s)’s chief academic officer implement the commissioner’s recommendation;
F. The receiving institution(s)’s chief academic officer shall inform the commissioner within thirty (30) business days of the action taken in regard to the commissioner of higher education’s recommendation;
G. The coordinating board shall collect data on the types of transfer disputes that are reported and the disposition of each case that is considered by the commissioner of higher education or the commissioner’s designee; and
H. The coordinating board for higher education, in consultation with the advisory board, shall develop criteria to evaluate the transfer practices of each public institution of higher education in this state and shall evaluate the transfer practices of each institution based on this criteria.
Please view the full Missouri Code of State Regulations (CSR), Guidelines for Student Transfer and Articulation Among Missouri Higher Education Institutions.
