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Academic Ombudsman Services

Definition of Ombudsman:
The word OMBUDSMAN originated in Sweden during the 19th century, where the term applied to a public official appointed to investigate citizens’ complaints against government agencies. 1959, from Swedish ombudsman, literally “commission man” (specifically in reference to the office of justitieombudsmannen, which hears and investigates complaints by individuals against abuses of the state); cognate with Old Norse umboðsmaðr, from umboð “commission” (1). The terms ombudsman, ombuds, ombudsperson are all synonymous and can be utilized in referencing the ombudsman office or staff.

What we can help with:

  • Confidentially listen to and discuss issues and areas of concern
  • Aid in identifying your options for resolving issues and concerns
  • Aid in developing lines of communication
  • Provide information about college policies and refer you to appropriate college services and programs

What we don’t do:

  • Make decisions or determine the “guilt” or “innocence” of those accused of wrongdoing
  • Change or set aside policies or administrative decisions
  • Provide legal advice
  • Provide psychological counseling

 

 

  1. ombudsman. (n.d.). Online Etymology Dictionary. Retrieved July 26, 2016 from Dictionary.com website http://www.dictionary.com/browse/ombudsman
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